Demo Environment User Resources

Access the Demo Environment

Demo Enquiry Service

User Testing Scenarios

Before you begin

The demo environment will require you to log in as different users to perform different actions over the life of an application (i.e. logging on as the applicant to submit, and then different organisation users to accept and assess the application).
For access to the list of available users and log in details, please contact support@planbuild.tas.gov.au
To first logon use the front page, however to login and out of different profiles, you do so by the upper right hand corner user logon details.

Testing Resources

Sample Documents

Example House Plan Pack

Example Certificate of Title

Test Card Numbers

You can use the below card details to make test payments using the WestPac Payment Gateway - Please note the test card system is slow to process, you can move an application to the next stage of the PlanBuild workflow while a payment is outstanding:

Card Number	Security Code	Expiry Date	Name	Response
4564 7100 0000 0004	847	02/29	Test	08 Visa Credit Approved
4564 0300 0000 0007	847	02/30	Test	08 Visa Debit Approved
5163 2000 0000 0008	070	08/30	Test	08 Mastercard Credit Approved
5163 6100 0000 0008	847	02/30	Test	08 Mastercard Debit Approved
2221 0000 0000 0009	009	01/30	Test	08 Mastercard Approved

High Payment Test Card Numbers

For high fee payments you will be required to use the below card details.

Card Number	Security Code	Expiry Date	Name	Response
4564 7100 0000 0046	123	06/25	Test	08 Visa High Funds ($99,999,999.99 credit limit)
5163 2000 0000 0040	321	09/25	Test	08 MasterCard High Funds ($99,999,999.99 credit limit)

User Acceptance Testing Scenarios

Please note the User Acceptance Testing Scenarios document is a work in progress as functionality changes, please ensure you always open a new copy from the link below for the most up to date version:

PlanBuild Tasmania User Acceptance Testing Scenarios

Updated as of 26 May 2023.

Applicant / Public (or agent) User Guides

Council User Guides

TasWater User Guides

PlanBuild Tasmania User Forum

The PlanBuild Tasmania User Forum (User Forum) is to be established as a collaborative operational group to inform improvements and innovation, identifying, reviewing and informing priorities for changes to the PlanBuild Tasmania portal as user representatives of the Portal.

The role of the User Forum is to:

Discuss issues arising from the use of the PlanBuild Tasmania portal in their user environment
Review proposed future releases and the PlanBuild Tasmania development roadmap
Provide product improvements or enhancements suggestions for consideration by the PlanBuild Tasmania Strategic Governance Review Board
Provide feedback on the user experience
Provide market insights and feedback
Discuss policy, procedures and compliance changes
Recommend development priorities to maintain value proposition
Share knowledge and ideas

PlanBuild Tasmania Enhancements

The User Forum (outline above) will review and progress improvements for the benefit of all users of the portal.

Improvements are tracked in the PlanBuild Tasmania Enhancements Register, available below:

PlanBuild Tasmania Enhancement Register

Updated 31 August 2023.

Provide Feedback

Before providing feedback, please review the PlanBuild Tasmania Enhancements Register above to see if the item is already captured as a future improvement.

You can provide feedback using the form below, please complete a separate form for each issue/suggestion raised:

https://www.planbuild.tas.gov.au/functionality-feedback-form

Council Training Resources

(Under Construction - Coming Soon)

Getting Started Resources

eLearning

Getting Started with PlanBuild Tasmania Application Services (coming soon)

Training PowerPoints

Getting Started [C6] (Coming Soon)

Planning Resources

Training PowerPoints

Planning Administration End-user Training PowerPoint Presentation [C7] (Coming Soon)
Planning Assessment End-user Training PowerPoint Presentation [C8] (Coming Soon)

Building Resources

Training PowerPoints

Building Administration End-user Training PowerPoint Presentation [C9] (Coming Soon)
Building Assessment End-user Training PowerPoint Presentation [C10] (Coming Soon)

Plumbing Resources

Training PowerPoints

Building Administration End-user Training PowerPoint Presentation [C11] (Coming Soon)
Building Assessment End-user Training PowerPoint Presentation [C12] (Coming Soon)

Surveying Services

Applicant User Guide

If you are applying for a Planning Permit that relates to a subdivision, please follow the process outline in the Planning Permit User Guide. For Strata applications, the process is very similar to the process for an Application for Planning Permit, however you will need to set up a 'Strata' Sub Project and complete the relevant application form.